We have talked about 5 techniques to attain more positive reviews. So what about negative reviews? How should you deal with them? In this post, we will discuss what to do when you receive negative reviews.
There are always two sides to a story, you will never come across any businesses that have never had any negative reviews. In fact, no one likes negative reviews, some are even afraid of them, however, negative reviews are not that hard to deal with and can even have a positive effect on your business.
If you’ve been focusing on making your customer experience a priority, then your customers don’t just have a relationship with your product; they have a connection with you. Below are 5 simple yet effective techniques to achieve good reviews.
There are 7.7 billion people in the world, with at least 3.5 billion of Internet users and 2.4 billion have Facebook accounts. There is no doubt that Facebook is the largest social networking site in the world. You need Facebook reviews to make sure that you are well represented on such an influential site.
With 91% of people occasionally reading online reviews and 84% trusting them as much as trusting their peers and personal recommendations, there is no doubt that online reviews significantly impact the certainty of the brand itself, influence customers’ purchasing decisions as well as to attain brand buzz.