Abandoned cart is the biggest headache for online sellers in the e-commerce industry, about 70% of buyers normally leave their shopping cart. The customers often do not stick with their commitment, they prefer to shop around and check through different stores before making a decision. However, online retailers can increase the abandoned cart revenue by sending abandoned cart reminders via Facebook messenger.

We have talked about 5 techniques to attain more positive reviews. So what about negative reviews? How should you deal with them? In this post, we will discuss what to do when you receive negative reviews.

There are always two sides to a story, you will never come across any businesses that have never had any negative reviews. In fact, no one likes negative reviews, some are even afraid of them, however, negative reviews are not that hard to deal with and can even have a positive effect on your business.

If you’ve been focusing on making your customer experience a priority, then your customers don’t just have a relationship with your product; they have a connection with you. Below are 5 simple yet effective techniques to achieve good reviews.