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order_tracking_transparency

Why transparent order tracking can drive customer loyalty to an E-commerce business?

Statistics show that 86% of online shoppers will decline to return to a brand after just one poor shipping experience. What a huge loss to E-tailers in this competitive E-Commerce world! Is your Shopify store suffering from the same pain? Among various strategies to boost customer retention, providing visible and transparent order tracking ultimately stands out as a defining factor that online store owners should highly focus on. Without investing in an effective order tracking tool, you will run a risk of losing your first-time customer who will turn into a “competitor’s God”.

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Apple vs Facebook: What you can do to save your ads?

96% of US users and 88% of global users opt-out of app tracking in iOS 14.5 is totally not good news for Facebook advertisers. There is a fact that deactivating tracking doesn't mean we won't be disturbed by ads, we still see ads as much as before, the only difference is that we will be seeing more non-related ads than before. However, it still raises two main problems: 

  • Conversion Tracking will be under-reported  
  • Ads distribution or ad personalization will be impacted and experience some limitations. 

In this article, you will find out some actions to deal with them, at least at this point.

the most important factor to the shopping experience

Be proactive in delivery with order tracking system: Shop owners’ viewpoint

What is order tracking and why the order tracking system can help online shops more proactive in the delivery

73.6% of surveyed customers consider delivery as the most important factor to the overall shopping experience (1). This is why shop owners should invest more in delivery experience to their customers, so the business can get higher retention rates in the fierce eCommerce market nowadays. One of the crucial factors that can improve your delivery management is the order tracking quality.

Customer obsession with order tracking

What if your customers are obsessed with order tracking?

This article will discuss how the order tracking system will be an optimized factor to solve the obsession from customers when they track their package.

Long wait for your package? Don’t know where your shipping package goes through. Be fear of scams when the delivery has delayed for while without explanation? Many customers have the same distaste for unknown arrivals of packages, especially when they order online goods. 
Nowadays, the fast pace delivery makes it possible to receive the order the next morning. This even made customers more impatient than they used to be. They will actively track the package status from their sellers every moment. It is a vicious circle that leads to a syndrome called pre-parcel anxiety.

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Best practices to keep your Paypal account healthy and balanced

The question of how to get a healthy and balanced PayPal account never gets outdated. Catching up with every change in PayPal’s policy and knowing the best practices to meet PayPal’s requirements will give you a great opportunity to do business successfully with PayPal.

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