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Page keeps spinning at the language selection stage in a fresh new installation
12 years 5 months ago #2928
by Ka Chan
Page keeps spinning at the language selection stage in a fresh new installation was created by Ka Chan
I just downloaded the latest OT_Ante_quickstart_demo_installation_package_j25 with Joomla 2.5.7.
I uploaded the files through cPanel and then start a fresh Joomla installation
The page lands at the normal joomla installation page and i selected English as the language and then clicked next. Then the page kept spinning for an hour and nothing further happened.
I tried a few times removing the files and uploading again. The problem persists.
I checked the permission of the folders are 755 while the files are 644.
What else have I missed? Thanks.
I uploaded the files through cPanel and then start a fresh Joomla installation
The page lands at the normal joomla installation page and i selected English as the language and then clicked next. Then the page kept spinning for an hour and nothing further happened.
I tried a few times removing the files and uploading again. The problem persists.
I checked the permission of the folders are 755 while the files are 644.
What else have I missed? Thanks.
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- Trung Duong
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12 years 5 months ago #2943 by Trung Duong
Replied by Trung Duong on topic Re: Page keeps spinning at the language selection stage in a fresh new installation
Hello,
Please check your system requires first.
Regards
Please check your system requires first.
Regards
Support email: services(at)omegatheme(dot)com
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12 years 5 months ago #2948
by Ka Chan
Replied by Ka Chan on topic Re: Page keeps spinning at the language selection stage in a fresh new installation
May I know if you can advise what potential changes I could make to rectify this? I am new to Joomla so do not understand too much about it. Do you mean I should ask what permission level my system requires? They also said 755 and 644 (but no specification on which exact files to be 755 and which to be 644)
I checked with the hostgator technical support and they said that's the problem with Joomla and the package. In my account in hostgator, I used their Quickinstall feature and Joomla could be installed with no problem. So i believe the issue should not be with my server account. What else should I check?
Appreciate your help. Thanks.
I checked with the hostgator technical support and they said that's the problem with Joomla and the package. In my account in hostgator, I used their Quickinstall feature and Joomla could be installed with no problem. So i believe the issue should not be with my server account. What else should I check?
Appreciate your help. Thanks.
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12 years 5 months ago #2949
by Trung Duong
Support email: services(at)omegatheme(dot)com
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Replied by Trung Duong on topic Re: Page keeps spinning at the language selection stage in a fresh new installation
Can you tell me the Joomla! version that you installed from hosting ? and please provide url to our package that you extracted ?
Regards
Regards
Support email: services(at)omegatheme(dot)com
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12 years 5 months ago #2951
by Ka Chan
Replied by Ka Chan on topic Re: Page keeps spinning at the language selection stage in a fresh new installation
Thanks. The version is Joomla 2.5.7
Download lin that I used:
www.omegatheme.com/ot-ante/download-link-ot-ante.html
Download lin that I used:
www.omegatheme.com/ot-ante/download-link-ot-ante.html
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12 years 5 months ago #2952
by Trung Duong
Support email: services(at)omegatheme(dot)com
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Replied by Trung Duong on topic Re: Page keeps spinning at the language selection stage in a fresh new installation
Ok, Can you submit your url here ?
Regards
Regards
Support email: services(at)omegatheme(dot)com
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