E_NOLOGIN_ACCESS E_NOLOGIN_ACCESS

support of my host returned, stating that the change was made, only that the error continues, is to make sure that it was done? If you did not work and the case would be to erase everything and reinstall?
thank you

Hello,I had to reinstall the template OT Boutique Box in another field, managed to solve some problems by searching here in the forum, but E_NOLOGIN_ACCESS E_NOLOGIN_ACCESS, could not, have changed safe_mode safe_mode = off, could you help me again this problem?

thank you