REFUND DONT NEED YOUR SERVICE

edy kay
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Fresh Boarder

11 years 4 months ago #6571 by edy kay

REFUND DONT NEED YOUR SERVICE was created by edy kay

I have made several attempts to get a refund from membership renewal that was charged to my card without any response from you. I no longer need your template templates. please refund this invoice

Copy of:

Your Invoice Number 69499 from 11/23/2013

Product/Subscription Title Price

Joomla Standard $59.00

Subtotal $59.00

Total $49.00

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Linh Robert
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11 years 4 months ago #6573 by Linh Robert

Replied by Linh Robert on topic Re: REFUND DONT NEED YOUR SERVICE

Hi,
Your refund request is processing. Also, please cancel subscription in paypal, see this post:
www.omegatheme.com/pre-sales-questions/s...ancelation.html#5037

Thanks

If you need to send us FTP access / host access, administrator access or any private information:
services(at)omegatheme(dot)com or drop a ticket www.omegatheme.com/member/

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edy kay
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11 years 4 months ago #6574 by edy kay

Replied by edy kay on topic Re: REFUND DONT NEED YOUR SERVICE

I did not pay using paypal. Can you indicate how many days the "processing" takes. Thanks for your attention

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Linh Robert
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11 years 4 months ago #6576 by Linh Robert

Replied by Linh Robert on topic Re: REFUND DONT NEED YOUR SERVICE

Hi,
We will make refund command in next 5hours (end of our work day) and the money can back to your card fast or slow depends on paypal's and your bank's processing.

Thanks

If you need to send us FTP access / host access, administrator access or any private information:
services(at)omegatheme(dot)com or drop a ticket www.omegatheme.com/member/

Please Log in or Create an account to join the conversation.

edy kay
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Fresh Boarder

11 years 4 months ago #6605 by edy kay

Replied by edy kay on topic Re: REFUND DONT NEED YOUR SERVICE

Paypal should be immediately. I did not use paypal to pay for this service. How do I cancel the recurring service?

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Trung Duong
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Administrator

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11 years 4 months ago #6607 by Trung Duong

Replied by Trung Duong on topic Re: REFUND DONT NEED YOUR SERVICE

Your account was made payment via paypal, so please login your paypal account or ask paypal service to resolve this issue.

Best Regards

Support email: services(at)omegatheme(dot)com